Refund Policy

Drasson LTD is committed to delivering exceptional web design, development, and marketing services. We understand the significance of our services in enhancing our clients' online presence and strive to meet their expectations. Our operations incur various costs, and we rely on timely payments from our clients to maintain our high service standards. It is imperative for our clients to comprehend the costs involved and adhere to our policies regarding payments and service agreements. All payments made to Drasson LTD are final and non-refundable.

Web Design and Development Services

Our web design and development process demands significant resources, including manpower, research, and internal expenses. As such, any payments or deposits made towards these services are non-refundable. When a client makes a deposit, they agree to the terms and pricing outlined in their service quote. Drasson LTD will retain ownership of all materials provided by the client, including emails, data, images, and samples, and will not be responsible for any loss or misplacement of such materials. Should a client cancel, delay, or postpone the project, all payments made will be forfeited and retained by Drasson LTD. Additional charges may apply for work completed beyond the initial project scope.

SEO, Social Media, and Internet Marketing Services

All payments for Search Engine Optimization (SEO), Social Media Marketing, and Internet Marketing services are non-refundable once made. This policy stands firm even if the services are paid for in advance.

Setup Fees

Setup fees are charged to cover the initial expenses incurred during the setup phase of any SEO or Internet Marketing campaigns. These fees are non-refundable.

Chargebacks

Drasson LTD may require credit card information or send invoices for service payments. Upon initiating services, clients agree to the associated charges. In the event of a chargeback or payment dispute initiated by the client, services and projects will be suspended or reversed without notice. Chargeback fees will be charged back to the client to cover any fees levied by credit card companies. Clients must settle any resulting outstanding balances in full before any services are restored or further work is undertaken.

Fraudulent chargeback requests or disputes for valid charges will be vigorously contested by Drasson LTD with ample evidence from our records.